Privacy Policy

Effective Date: August 12, 2026
Last Updated: August 12, 2026

YBM Agency, a New Jersey limited liability company with a place of business at 7 Lowell Ct, Freehold, NJ 07728, United States ("YBM Agency," "we," "our," or "us"), respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, when we share it, and the rights and choices available to you.

This Privacy Policy applies to the website located at https://new-ybm-site.netlify.app/ and any related pages, forms, and communications channels we operate (collectively, the "Services"). It also applies to information we collect from prospective clients, clients, contacts, and site visitors offline and through our SMS text-messaging program.

By using the Services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use the Services.

1. INFORMATION WE COLLECT

We collect information in the following ways.

1.1 Information You Provide to Us

You may provide personal information when you complete a contact or consultation form, request a proposal, engage us for services, subscribe to our communications, sign up for our SMS Program, respond to a survey, or communicate with us by email, phone, text message, or through third-party channels. This information may include:

• identifiers such as your full name, business name, job title, business email address, personal or business mobile telephone number, and postal address;
• project and inquiry details, including area of interest, budget range, timelines, and free-form messages describing your needs;
• communications preferences and consents (including SMS opt-in status);
• payment and billing information when you engage us for paid services (collected and processed by our third-party payment processor);
• any other information you voluntarily choose to share with us.

1.2 Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect:

• device and technical data such as IP address, browser type and version, operating system, device identifiers, and language settings;
• usage data such as the pages you view, the links you click, the referring URL, and the date and time of your visit;
• information from cookies and similar technologies (see Section 7).

1.3 Information From Third Parties

We may receive information about you from:

• advertising and analytics platforms (for example, Meta and Google), which may provide aggregated or attribution data based on your interaction with our ads;
• business data providers, publicly available sources (such as company websites and professional networks), and referral partners, in connection with prospecting and outreach;
• service providers that assist with fraud prevention, address verification, and similar functions.

1.4 Children

The Services are intended for individuals who are at least eighteen (18) years of age. We do not knowingly collect personal information from children under eighteen. If we learn that we have collected personal information from a child under eighteen, we will delete it.

2. HOW WE USE INFORMATION

We use the information we collect to:

• respond to your inquiries, provide quotes and proposals, schedule consultations, and deliver the Services you request;
• operate, maintain, personalize, and improve the Services and the Website;
• process invoices, payments, and related financial administration through our payment processors;
• send transactional and administrative messages (for example, appointment reminders, service updates, invoices, and support responses) by email, SMS, or phone, in accordance with your preferences and applicable law;
• send marketing communications, including promotional emails and SMS messages, when you have provided the consents required by applicable law, and manage your preferences;
• operate our SMS Program in the manner described in Section 4;
• measure and analyze the effectiveness of our marketing, advertising, and content;
• detect, prevent, and respond to fraud, abuse, security incidents, and violations of our Terms of Service or applicable law;
• comply with legal obligations and enforce our agreements;
• produce aggregated or de-identified data that does not identify you and cannot reasonably be linked to you.

3. HOW WE SHARE INFORMATION

We share personal information only in the circumstances described in this Section.

3.1 Service Providers

We share personal information with vendors that help us operate the Services, including hosting providers, customer relationship management (CRM) platforms, email delivery providers, SMS delivery providers and aggregators (for example, Twilio), payment processors, analytics providers, advertising platforms, and customer support tools. These providers are contractually required to use personal information only to provide their services to us and to protect the information consistent with this Policy and applicable law.

3.2 Legal and Safety

We may disclose personal information when we believe in good faith that disclosure is required by law, subpoena, court order, or other legal process, or is necessary to protect the rights, safety, or property of YBM Agency, our clients, our users, or the public, to enforce our Terms of Service, or to investigate or defend against legal claims.

3.3 Business Transfers

We may disclose personal information in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, or bankruptcy, in which case we will use reasonable efforts to ensure the recipient honors the commitments made in this Privacy Policy.

3.4 With Your Direction or Consent

We may share personal information with third parties when you direct us to do so or provide your consent.

3.5 No Sale of Personal Information

We do not sell your personal information for money. To the extent that certain advertising and analytics activities may be considered a "sale" or "sharing" of personal information under the California Consumer Privacy Act ("CCPA") or similar laws, you may exercise your right to opt out as described in Section 10.

4. SMS PROGRAM DISCLOSURE

This Section 4 applies specifically to information we collect and use in connection with the YBM Agency SMS text-messaging program (the "SMS Program"). It is provided to satisfy carrier and industry-standard disclosure requirements applicable to application-to-person (A2P) messaging in the United States.

4.1 Program Description and Categories of Data

The SMS Program is operated by YBM Agency. Through the SMS Program, we send transactional, informational, and marketing SMS/MMS messages to individuals who have expressly opted in. In connection with the SMS Program, we collect and process:

• the mobile telephone number you provide when opting in;
• your name and any other identifying information you provide on the opt-in form;
• the fact that, the date and time when, and the method by which, you provided your consent to receive SMS messages ("opt-in data");
• records of the messages we send to you and any replies we receive (including opt-out and help requests);
• information necessary to route, deliver, and troubleshoot messages, including carrier and delivery status information.

4.2 Consent

You will only receive SMS messages from YBM Agency if you have expressly opted in. Opt-in is obtained by checking the dedicated SMS consent checkbox on our Website (or another opt-in surface we operate) and submitting your mobile telephone number. Your consent to receive SMS messages is not required as a condition of purchasing any goods or services from us. Consent is granted per mobile telephone number and only for the number you provide.

4.3 Message Frequency

Message frequency varies based on your engagement with us and the topics for which you opted in.

4.4 Message and Data Rates

Message and data rates may apply. YBM Agency does not charge for the SMS Program itself, but your wireless carrier's standard message and data rates apply to each message sent and received. Contact your wireless provider for information about your text or data plan.

4.5 Opt-Out (STOP)

You can opt out of the SMS Program at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a single confirmation message acknowledging your opt-out, and no further SMS messages will be sent to you through that program. You may re-subscribe at any time by opting in again.

4.6 Help (HELP)

For assistance with the SMS Program, reply HELP to any message we send you, or contact us at sales@ybm.agency or +1 (201) 335-2053.

4.7 Supported Carriers and Delivery

The SMS Program is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Message delivery depends on the effective transmission from your wireless service provider and is outside YBM Agency's control.

4.8 No Sharing of Mobile Opt-In Data with Third Parties for Marketing

NO MOBILE INFORMATION WILL BE SHARED WITH THIRD PARTIES OR AFFILIATES FOR MARKETING OR PROMOTIONAL PURPOSES. Information sharing with subcontractors that support the operation of the SMS Program (such as SMS delivery aggregators and customer support providers) is permitted solely for that purpose. All categories of data described in this Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.9 Use of SMS Information

Information collected in connection with the SMS Program is used solely to operate and administer the SMS Program: to deliver messages, honor opt-in and opt-out requests, respond to your inquiries, comply with applicable law and carrier requirements, maintain records required for compliance and audit purposes, and troubleshoot delivery issues. We do not use SMS opt-in data for advertising, retargeting, or sale to third parties.

4.10 Retention

We retain SMS opt-in data and message records for as long as is necessary to operate the SMS Program, to demonstrate compliance with applicable law and carrier requirements, and to enforce our agreements. When retention is no longer required, we delete or de-identify the information.

5. LEGAL BASES FOR PROCESSING (EEA AND UK USERS)

If you are located in the European Economic Area or the United Kingdom, our legal bases for processing your personal information include: (a) your consent (for example, for marketing communications and the SMS Program); (b) the performance of a contract with you or steps taken at your request prior to entering into a contract; (c) compliance with a legal obligation; and (d) our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.

6. INTERNATIONAL DATA TRANSFERS

YBM Agency is based in the United States, and the personal information we collect is processed in the United States and in other countries where our service providers operate. If you are located outside the United States, please be aware that laws in the United States may differ from those of your home country. Where required by law, we implement appropriate safeguards for international transfers.

7. COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers use cookies, web beacons, pixels (including the Meta Pixel and Google tags), local storage, and similar technologies to operate the Website, remember your preferences, measure the effectiveness of our marketing, and analyze site usage. You can control cookies through your browser settings and through any cookie preferences interface we provide on the Website. Disabling certain cookies may affect the functionality of the Website.

8. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with legal, tax, accounting, and regulatory obligations, to resolve disputes, and to enforce our agreements. Retention periods vary based on the category of information, the purpose for which it was collected, and applicable legal requirements.

9. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.

10. YOUR RIGHTS AND CHOICES

Depending on where you live, you may have the following rights with respect to your personal information:

• the right to request access to and a copy of the personal information we hold about you;
• the right to request correction of inaccurate or incomplete personal information;
• the right to request deletion of personal information, subject to applicable exceptions;
• the right to request portability of personal information you provided to us;
• the right to object to or restrict certain processing activities;
• the right to withdraw consent where processing is based on your consent (this does not affect the lawfulness of processing carried out before withdrawal);
• the right to opt out of the sale or sharing of personal information, where applicable;
• the right to lodge a complaint with a data protection authority.

To exercise any of these rights, contact us at sales@ybm.agency. We will respond within the timeframe required by applicable law. We may need to verify your identity before fulfilling your request.

Marketing Emails

You can unsubscribe from marketing emails by clicking the unsubscribe link in any marketing email we send you, or by contacting us at sales@ybm.agency.

SMS Program

See Section 4.5 for how to opt out of the SMS Program.

California Residents

California residents have specific rights under the CCPA, including the rights described above. We do not knowingly sell personal information for money. If we engage in activities that qualify as "sharing" for cross-context behavioral advertising, you may opt out by contacting us at sales@ybm.agency and by using the opt-out mechanisms provided by third-party advertising platforms.

11. THIRD-PARTY LINKS

The Website may contain links to third-party websites, plug-ins, and services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this Policy and post the revised version on the Website. Material changes will be communicated as required by applicable law. Your continued use of the Services after the effective date of a revised Policy constitutes acceptance of the revised Policy.

13. CONTACT US

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

YBM Agency
7 Lowell Ct
Freehold, NJ 07728
United States
Email: sales@ybm.agency
Phone: +1 (201) 335-2053
Website: https://new-ybm-site.netlify.app/